Syllabus topic 2: Writing formal letter of complaint – Tips, examples and exercises
170–230 words · Complaint. You booked a fictional two-day design workshop advertised as including individual feedback and access to computers. There were too few computers, and your work received no feedback. Write to the organiser describing the problem, its effect and a proportionate remedy you would accept.
Write 170–230 words. You booked a fictional two-day design workshop advertised as including individual feedback and access to computers. There were too few computers, and your work received no feedback. Write to the organiser describing the problem, its effect and a proportionate remedy you would accept.
Separate facts from frustration. A specific request is more actionable than a threat or a general demand that someone do something.
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170 more words to reach the suggested range.
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Dear Workshop Manager, I am writing regarding the two-day design workshop I attended last weekend. I booked the course because its description promised access to computers and individual feedback on a completed project. Unfortunately, neither part of the service met those expectations. There were not enough working computers for the group. Several participants, including me, had to share one device, which substantially reduced the time available for practical work. Although the tutor tried to help, the arrangement made it difficult to follow the exercises at our own pace. In addition, my final project received no individual feedback. We were asked to upload our work, but the session ended before it could be discussed. This was disappointing because feedback was my main reason for attending. I would appreciate a written review of my project and an opportunity to complete the practical activities using a computer. If that cannot be arranged, please let me know what alternative remedy you can offer. I would welcome a response within the next two weeks. Kind regards, Alex Green
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Continue this topic or practice every English skill at the same level.
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