litumi
C1 · Advanced20 min

Negotiating What Cannot Be Promised

Practice set 7 · Texts with gaps

Complete an original connected text with 15 multiple-choice gaps. Read the whole passage and use the surrounding context. Answers and explanations appear after completion.

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Read the complete text

Choose an option for each numbered gap. Your choices appear in the text; they are checked when you finish.

The client insisted that the agreement (1)___ a guarantee of completion by June. Our director was reluctant to commit (2)___ to a date dependent on external approvals. (3)___ those approvals to be delayed, the promise would become impossible to honour. The difficulty was not a lack of willingness but an inability to exercise control (4)___ every stage. We proposed separating the work we could guarantee (5)___ the assumptions on which the rest depended.

The client initially took this as an attempt to evade (6)___. Only after we mapped the dependencies (7)___ the distinction become clear. A fixed date for our own deliverables would remain (8)___. The final launch would be conditional (9)___ the agreed approvals being received. (10)___ made the revised proposal acceptable was its clarity about who would act next.

We also stipulated that any change (11)___ promptly to both parties. Neither side wanted to be taken (12)___ surprise a week before launch. The negotiation was lengthy, but it brought the underlying concern to (13)___. The client needed predictability, not an assurance that would fall (14)___ under scrutiny. An honest qualification proved more valuable than an undertaking neither party could realistically (15)___ on.

Question 1 of 150% complete

Gap 1The client insisted that the agreement ___ a guarantee of completion by June.

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