litumi
C1 · Advanced20 min

The Limits of a Useful Measure

Practice set 5 · Texts with gaps

Complete an original connected text with 15 multiple-choice gaps. Read the whole passage and use the surrounding context. Answers and explanations appear after completion.

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Read the complete text

Choose an option for each numbered gap. Your choices appear in the text; they are checked when you finish.

The department had been under pressure to demonstrate improvement, (1)___ its enthusiasm for a single performance score. The score was intended to serve (2)___ a convenient summary, not a complete account of the work. In practice, it soon became the criterion (3)___ which every decision was judged. Staff began prioritising activities that could readily be (4)___. (5)___ did we realise how much useful work would consequently become less visible.

Time spent preventing problems was difficult to distinguish (6)___ time in which nothing happened. The absence of recorded failures could thus be interpreted in more than one (7)___. An independent review recommended that the measure (8)___ only alongside qualitative evidence. This was not tantamount (9)___ abandoning accountability. It was an acknowledgement that a measure can distort behaviour when it becomes an end in (10)___.

(11)___ the score remained our sole objective, we would have continued rewarding a narrower version of the job. The revised system places greater emphasis (12)___ explaining outcomes in context. Managers are expected to account (13)___ both improvements and the limitations of their evidence. No system can entirely do (14)___ with the need for judgement. The point is to make that judgement more informed, rather than give it a misleading (15)___ of precision.

Question 1 of 150% complete

Gap 1The department had been under pressure to demonstrate improvement, ___ its enthusiasm for a single performance score.

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